Terms of Service

Creators must be 18 years or older. Fans may interact and pay without an account but must follow our safety rules.

Everyone using the platform must comply with our Safety rules. Disallowed content includes adult or sexual content, nudity requests, sexual services, private contact exchange, offline meetups, harassment, threats, illegal activity, gambling, drugs, weapons, scams, dangerous challenges, and any sexualized content involving minors.

Creators are responsible for their own services, products, prices, and the replies they deliver. FanBell provides the tools and payment rails but does not perform the creator's services.

To protect safety and compliance, FanBell may remove content, hide entries, block users, suspend accounts, block payments, and refund or reverse transactions.

Paid request widgets (Fan Replies, Shoutouts, Creator Services, Booking) may open a private request thread between the fan and creator for delivering the paid reply. Threads are for fulfilling the request and are subject to the same safety rules.

FanBell is a clean, brand-safe service. Adult or sexually explicit content, nudity requests, sexual services, and related conduct are prohibited.

Brand collaboration inquiries are introductions only and are not guaranteed deals. Any resulting agreement is between the brand and the creator.

Tips are voluntary support payments. A tip does not guarantee a creator response or any deliverable unless the creator explicitly states otherwise. Project support is separate and is tied to a creator's specific goals or wishlist items. Neither is a charitable donation unless explicitly stated and legally qualified by the creator. Refunds may be available depending on the payment status and platform, creator, or admin policy.

In this version, 1-on-1 booking is manual coordination through the request thread. It is not guaranteed calendar scheduling, and times are arranged directly between fan and creator.

Payments are processed by Stripe. For creator payments, the platform uses Stripe Connect. When a fan pays for an eligible paid request or project support, the payment may be routed to the creator's connected Stripe account after platform fees and Stripe processing fees. The platform collects an application/platform fee (default 12%). A connected Stripe account is required to receive money from paid widgets.

Creators may reject and refund inappropriate requests. The platform or an administrator may refund for safety, compliance, or payment issues. Refunds may reverse all or part of the payment, the transfer to the creator, and the platform fee depending on the transaction status and Stripe's rules. Expired or unfulfilled requests may be eligible for a refund according to platform policy; completed requests may not always be refundable.

We may update these terms and the platform fee as the product evolves. Continued use means you accept the current terms.