Getting paid as a creator generally requires three categories of information: legal identity (full name, date of birth, address, government ID in some cases), a bank or debit account to receive funds, and tax identification (an SSN or EIN in the US, or a local tax ID elsewhere). Exact fields vary by processor and country.
None of that identity, bank, and tax paperwork is platform-specific busywork. Banks and payment processors collect it because federal rules require it, and because a fast payout depends on the account behind it being verifiable. Knowing the categories in advance means a creator can gather everything before the first sale instead of discovering a missing field after a fan has already paid.
Why do payment platforms need my identity information?
Payment platforms need identity information because federal banking law requires it, not because any single platform chose to be strict. Every bank or money-transmitter partner behind a payment processor must run a Customer Identification Program, and that program has to collect at minimum a customer's name, date of birth, address, and identification number before funds are allowed to move.
The Financial Crimes Enforcement Network's Customer Identification Program rule sets a floor of exactly four data points for an individual customer β name, date of birth, address, and an identification number β and FinCEN's guidance states that "the bank should get the name, address, date of birth, and taxpayer identification number" of the customer regardless of the account's size (FinCEN CIP final rule FAQs). The Federal Deposit Insurance Corporation states the same four-field minimum, writing that a Customer Identification Program "must include collecting, at a minimum, the customer's name, date of birth (for an individual), address, and identification number".
Identity data is also screened, not just stored: 31 CFR 1020.220(a)(4) requires that a Customer Identification Program "include procedures for determining whether the customer appears on any list of known or suspected terrorists or terrorist organizations" issued by a federal government agency. Terrorist-list screening is one reason a legal name and date of birth are mandatory fields rather than optional profile details. The same regulation also sets a retention period: 31 CFR 1020.220(a)(3)(ii) requires a bank to keep the identifying information it collected "for five years after the date the account is closed" (eCFR).
For a creator in the US, the identification number a Customer Identification Program requires is usually a Social Security number. A government-issued photo ID such as a driver's license or passport may also be requested, though whether a processor asks for a photo ID depends on that processor's own risk assessment rather than a single published dollar figure.
What bank or payout details do I need to provide?
To receive funds, a creator needs a payout destination the processor can verify: in the US, a bank routing number and account number, or a debit card enrolled for instant payouts; outside the US, the local equivalent, such as an IBAN or sort code, requested during that country's onboarding. The account holder name must match the verified identity.
Not every debit card qualifies for instant payouts, but most do: Stripe's support documentation states that "About 99% of US banks issue debit cards compatible with Instant Payouts," and prices an instant payout at 1% of the payout amount (Stripe, What are Instant Payouts and who is eligible?). Instant payouts are also not available everywhere β Stripe lists eligibility for users in the United States, Canada, the United Kingdom, the European Union, Singapore, Australia, and Norway.
The name on the payout account is a hard requirement, not a formality. Stripe's setup instructions tell users to "Ensure the account number, routing number, and account holder name match your bank statement", and a name mismatch is a documented payout failure reason: Stripe's Payout API reference lists the failure message "Your bank notified us that the bank account holder name on file is incorrect". Stripe's rejected-payouts guide adds that a bank "may reject a payout if the bank account information entered on Stripe doesn't match what your bank has on file".
Verified bank details do not produce an instant first deposit. Stripe's payouts documentation states that after a first successful live payment, "Stripe typically schedules your initial payout to complete within 7-14 days" (Stripe, Payouts), so a creator who submits bank details on the day of a first sale should plan for a 7-to-14-day wait rather than a same-day transfer.
Processors won't guess which account is correct, so checking the account number, routing number, and account holder name against an actual bank statement before submitting them removes the most easily preventable cause of a held first payout.
| Category | What's typically asked for | Why it's required |
|---|---|---|
| Legal identity | Full legal name, date of birth, address, SSN/ITIN or local ID number | Federal Customer Identification Program rules (FinCEN CIP FAQs) |
| Government ID (conditional) | Driver's license, passport, or national ID photo, plus a separate proof-of-address document in Europe, Canada, Australia, and New Zealand | Requested when automated checks can't confirm identity, or at a variable time or volume threshold (Stripe, Identity verification for connected accounts) |
| Bank/payout account | Routing + account number (US) or IBAN/local equivalent, with a matching account holder name | Where payouts are deposited; a name mismatch is a documented failure reason (Stripe) |
| Tax information | SSN/EIN (US) or local tax ID (non-US) | TIN validation and backup withholding immediately, information-return reporting once a threshold is met |
| Contact details | Email and phone number | Payout confirmations and account-security alerts |
Do I need a Social Security number or an EIN?
An individual creator operating as a sole proprietor can generally use a Social Security number for tax reporting, while forming a business entity or hiring employees typically means using an Employer Identification Number instead. Which number to enter depends on how the creator is legally set up, not on which payment platform is collecting it.
The IRS collects this exact information on Form W-9, the standard document a US payer uses to request a payee's taxpayer identification number. The IRS describes the form's purpose plainly: "Form W-9 is used to provide a correct TIN to payers (or brokers) required to file information returns with IRS". A payment platform doesn't necessarily hand a creator a W-9 to fill out directly, but it collects the equivalent SSN-or-EIN information during account setup for the same underlying reason: so it can issue an accurate information return if the creator crosses a reporting threshold. That tax ID is separate from the recordkeeping question of whether a creator needs to hang onto receipts for business expenses β see do you need to save receipts for creator expenses for that.
| Creator's legal setup | Tax ID typically entered | Primary source |
|---|---|---|
| Sole proprietor, no employees, no entity | SSN (or ITIN for an eligible non-citizen) | IRS, Employer identification number |
| Single-member LLC, disregarded entity, no employees | SSN, or an EIN if one was obtained | "A single-member LLC that is a disregarded entity that does not have employees and does not have an excise tax liability does not need an EIN" (IRS, Single member LLCs) |
| Any business with employees, or an entity taxed as a corporation or partnership | EIN | IRS, Employer identification number |
| Sole proprietor who prefers to keep an SSN off client paperwork | EIN, voluntarily obtained | IRS, Employer identification number |
Choosing between an SSN and an EIN is a business-structure decision, not a platform preference. Timing matters if the answer is an EIN: the IRS limits issuance to "only 1 EIN per responsible party per day" (IRS, Get an employer identification number), so a creator who decides to obtain an EIN should apply at least a day before starting payout onboarding. See sole proprietor vs. LLC for creators for how that structure choice is usually made.
When does tax information actually get used?
Tax identification information is used well before any annual tax form is issued. A payer can validate a name and taxpayer identification number combination with the IRS before filing anything, and a missing or incorrect TIN triggers backup withholding on payments. The annual 1099-K information return is a separate, later step that depends on payment volume.
The IRS's TIN Matching service "lets you validate TIN and name combinations before submitting an information return", which is why a typo in a tax ID can surface long before any tax form is due. The IRS publishes two scales for that check: interactive TIN Matching verifies up to 25 name/TIN combinations with immediate results, and Bulk TIN Matching verifies up to 100,000 name/TIN combinations with results returned within 24 hours. The consequence of an unresolved mismatch is financial: the IRS requires a payer to withhold at a flat 24% rate when a payee doesn't furnish a TIN in the required manner, or when the IRS notifies the payer that the TIN provided doesn't match its records.
The separate federal threshold for a 1099-K is $20,000 in gross payments and more than 200 transactions in a calendar year, per payment processor, according to the IRS's current guidance (IRS 1099-K threshold FAQs). Crossing that threshold with one processor doesn't mean income earned elsewhere is untaxed β reportable income is owed regardless of whether any single 1099-K arrives. A full breakdown of how the $20,000-and-200-transaction test works, including the fact that it applies per processor rather than to total income, is covered in the 1099-K threshold for creators explained.
For a non-US creator, a US Individual Taxpayer Identification Number is not automatically required just to get paid β Stripe-based onboarding generally uses a creator's own country's tax ID instead. See do you need an ITIN to get paid as a non-US creator for when a US ITIN actually applies.
Why does identity verification get stricter as I earn more?
Verification requirements scale with payment volume and account age because the underlying rules are risk-based, not because a platform is arbitrarily raising the bar. Processors reassess accounts at variable thresholds, so a creator who cleared setup with keyed-in details can later be asked for a government-issued photo ID or a proof-of-address document.
Stripe describes that escalation in its own connected-account documentation rather than leaving it to inference:
"At certain variable thresholdsβusually when a specified amount of time has passed or volume of charges have been madeβyou might need to collect and verify additional information." β Stripe, Identity verification for connected accounts
Requirements also vary by geography, not only by volume: Stripe states that users in Europe, Canada, Australia, and New Zealand need to provide two separate documents, one as proof of identity and one as proof of home address.
The Federal Trade Commission's Red Flags Rule adds a related layer: a business that handles "covered accounts" must maintain a written program to detect the warning signs of identity theft, and the FTC's guide for business treats cross-checking a customer against outside data as a legitimate verification tactic.
"Asking questions based on information from other sources can be a helpful way to verify someone's identity." β Federal Trade Commission, Fighting Identity Theft with the Red Flags Rule
What information does FanBell specifically ask for to activate payouts?
FanBell asks for no identity, bank, or tax documents of its own. FanBell's pricing page states that payments are processed by Stripe and that creators connect a Stripe account to receive money, so identity, bank, and tax details are collected inside Stripe's onboarding flow rather than on a separate FanBell form.
Stripe assesses those requirements per account rather than applying one identical checklist: Stripe's connected-account documentation notes that "You can verify connected accounts that fail automatic KYC verification using Stripe Identity", meaning a connected account that fails Stripe's automatic KYC check is routed to a document review rather than being rejected outright.
FanBell adds no eligibility layer on top of that Stripe step. FanBell's homepage FAQ states that there is "no follower minimum and nothing to apply for" β a contrast with how brand sponsorships typically gate access by audience size, discussed in how many followers you need to get brand deals β and FanBell's creator onboarding covers 41 payout countries β from Australia and Austria through the United Kingdom and the United States β with the full 41-country list published at get paid as a creator outside the US and shown in the country picker at /start. Creators complete Stripe onboarding once, from whichever of those 41 countries they live in.
What happens if I get a payment before I've finished onboarding?
A fan can often complete a purchase before a creator has finished identity and bank verification, but the resulting funds stay held with the processor until onboarding clears instead of being paid out. The payment is not lost; it simply cannot reach a bank account that has not been verified yet.
Stripe documents that outcome directly, stating that "your payouts may be paused if Stripe is missing required information about your tax status or you have other outstanding account requirements due" (Stripe, What does it mean that my payouts are paused?). Because of that sequencing, it's worth finishing identity, bank, and tax onboarding before actively promoting a payment link, so that the first real sale isn't the moment a creator discovers a missing field. FanBell's pricing page states that a connected Stripe account is required for paid widgets and that Stripe handles the creator's payout schedule, which is why a FanBell page can exist in draft while the Stripe connection finishes and why offers like Tips only start accepting money once payouts are enabled.
Frequently asked questions
Do I need a business license just to provide this information?
No. Providing identity, bank, and tax information for payout purposes is separate from any state or local business-license requirement, which depends on jurisdiction and how a creator's activity is structured.
Can I use a PO box instead of my home address?
Processors generally require a physical residential address for identity verification, since a PO box alone typically doesn't satisfy the address component of the Customer Identification Program requirements described in FinCEN's CIP guidance. A mailing address can sometimes be added separately for correspondence.
What if my legal name doesn't match my creator name?
That's normal and doesn't block onboarding. Identity and bank information use a creator's legal name; a public-facing brand or stage name is a separate, cosmetic setting that doesn't need to match the verification documents.
Do I need to provide this information again if I switch platforms?
Usually yes, in some form. Identity and bank verification isn't portable between unrelated processors, since each one is independently responsible for its own Customer Identification Program obligations. Reusing the same bank account across platforms is fine; the paperwork itself typically has to be resubmitted on each one.
Does giving this information cost anything?
No. Submitting identity, bank, and tax information during onboarding isn't a paid step on FanBell. FanBell is free to start with no monthly fee, and a 12% platform fee applies only when a fan actually pays.
Create your free FanBell page and get your identity, bank, and tax information verified before your first fan payment arrives instead of after.
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